Acumatica Beacon: Your New Hub for Acumatica Knowledge
Key insights
Beacon brings Acumatica resources into one place, giving you easier access to documentation, training materials, support resources, job aids, videos, and learning paths.
You can spend less time searching across different platforms and more time finding practical answers that help your team use Acumatica more consistently.
Users can browse public content right away or sign in with Acumatica Portal credentials for a more personalized learning and support experience.
Finding answers on how to use an ERP system can be challenging, especially when all of the needed resources live in different places.
- Where is our system design document?
- Who can provide our training materials?
- Are there any job aids and walk throughs?
Acumatica has introduced Beacon, which was created to solve that problem. Beacon is Acumatica’s new unified knowledge hub, providing a single destination for product documentation, training materials, support resources, and learning content.
What is Beacon?
Beacon replaces the legacy Open University and brings together resources that were previously spread across multiple platforms, including the Help Portal, Community Forum, and training site. The result is a simpler way for users to find the information they need.
Key benefits of Acumatica Beacon
Beacon provides:
- Product documentation and release notes
- Knowledge base articles and troubleshooting resources
- Training materials and learning paths
- Job aids and video walkthroughs
- Developer resources, including API and SDK documentation
- AI-powered search capabilities to help users find answers faster
Users can browse public content or sign in with Acumatica Portal credentials for a more personalized experience.
Why easier access matters
Successful ERP adoption requires more than software. Teams need easy access to reliable information so they can learn new processes, stay current with updates, and work more consistently. Beacon helps reduce time spent searching for answers while supporting both new and experienced Acumatica users.
Get started with the right support
Visit Beacon at Acumatica Beacon, browse public content without signing in, or sign in with Acumatica Portal credentials for personalized recommendations. From there, you can explore product documentation, release notes, videos, job aids, knowledge base articles, troubleshooting guides, training materials, and learning paths.
How CLA can help Acumatica users
Beacon gives Acumatica users a stronger starting point for learning, support, and day-to-day problem solving. But organizations still need to decide how Beacon fits into their internal processes, training plans, and support model.
For teams using Acumatica, CLA can help evaluate where users are getting stuck, identify areas where better process guidance may be needed, and help align resources with the way work gets done.
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Robert Jacobs
Digital Growth Director
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