The CLA implementation team is what really sold us. It was much easier to start by talking about our business software issues and then get the ball rolling on financial management solutions. CLA’s responsiveness and ongoing support were invaluable.
Exploring the challenge
As a trusted reseller of Sage Intacct’s cloud-based financial management system, CLA had the resources and experience to guide AGC through a seamless transition from Great Plains. The process began with a thorough define phase, where CLA digital worked closely with AGC to understand its needs.
Key steps in the Sage Intacct implementation included:
- Define phase — Extensive meetings to understand AGC’s requirements and set up the correct structure for the chart of accounts and inter-entity mapping.
- Test environment — Provisioning a test environment for AGC to replicate transactions and establish whether the system was being built correctly. AGC’s team tested every type of transaction they book monthly and annually.
- Automating payment requests — Implementing a system-based payment request process for the events team, which saved significant time for the bookkeeper.
- Involving non-finance personnel — Integrating non-finance personnel, such as the executive leadership team and events team, into the accounting system for better control and reporting.
- Hypercare management — CLA’s approach to avoid additional costs through careful planning and hypercare management, so the project stayed on budget and on time.
Achieving results
CLA’s implementation of Sage Intacct resulted in significant improvements for AGC:
- Streamlined intercompany transactions — Reducing monthly journal entries by 80% by incorporating transactions into the AGC site.
- Enhanced reporting capabilities — Allowing simultaneous monthly reporting for multiple entities by Day 15, compared to the previous manual process that took close to 30 days.
- Automated payment request processes — Saving time for the finance team by organizing payment requests and approvals within the system.
- Improved access for non-finance personnel — Providing real-time event profit and loss reports, enabling the events director to track performance without manual intervention.
- Positive impact on morale — AGC’s chief executive officer appreciated the ability to approve transactions remotely, enhancing efficiency and convenience.
- Audit efficiency — Simplifying the audit process by granting auditors access to the system, reducing questions and manual work.
- Ongoing support and maintenance — Continuous support through a client success representative, facilitating smooth post-implementation operations.
AGC plans to work with CLA’s digital team to further refine and leverage the capabilities of Sage Intacct by building out dashboards, implementing ACH payments, and extending the automated payment request process to the rest of the organization for broader benefits.